Privacy Policy

Introduction

At NORTH YORKSHIRE ROOFING & REPAIRS LTD, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.

We handle all personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect and process the following types of personal information:

Personal Information You Provide

When you contact us through our website, phone, or email, we may collect:

  • Name

  • Email address

  • Phone number

  • Property address

  • Details about the roofing services you require

Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

  • IP address

  • Browser type and device information

  • Pages visited on our website

  • Time and date of your visit

This information helps us improve our website and services.

How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to enquiries and provide quotes

  • To deliver roofing services you request

  • To communicate with you regarding your project

  • To improve our website and customer experience

  • To comply with legal and regulatory requirements

We will only use your personal data where we have a lawful basis to do so.

Sharing Your Information

NORTH YORKSHIRE ROOFING & REPAIRS LTD does not sell, rent, or trade your personal information.

However, we may share your information with:

  • Trusted service providers who help operate our website or business

  • Legal or regulatory authorities if required by law

Any third parties we work with are required to keep your information secure and confidential.

Data Security

We take appropriate security measures to protect your personal information from unauthorised access, loss, or misuse.

While we do our best to protect your data, please note that no method of internet transmission is completely secure.

Data Retention

We will only retain your personal information for as long as necessary to:

  • Provide our services

  • Fulfil legal or regulatory obligations

  • Resolve disputes or enforce agreements

After this period, your data will be securely deleted or anonymised.

Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data

  • Restrict or object to certain types of data processing

  • Request transfer of your data to another organisation

If you wish to exercise any of these rights, please contact us using the details below.

Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

Cookies are small files stored on your device that help websites function properly and provide useful insights about user behaviour.

You can control or disable cookies through your browser settings.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites and recommend reviewing their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

We encourage visitors to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

NORTH YORKSHIRE ROOFING & REPAIRS LTD

Email: info@northyorkshireroofing.co.uk
Phone: 0800 0437674
Address: Harrogate Business Centre
Hammerain House
Hookstone Avenue
Harrogate HG2 8ER